If a flood occurs in my home, what's the best time to call a water damage professional?

You should call immediately to assist you with the clean-up process as it can quickly damage your house. The longer the water stays, the more damage it does.

I spotted a water stain on my ceiling, walls, floor: Should I be concerned?

Yes, you should be concerned about it, especially if you are not sure from where it is coming. You should call a professional damage restoration company who will find the cause of damage and fix it.

Can flood lead to mold?

Very much likely! Mold can grow as quickly as 24-48 hours following water damage, if left untreated. When you call a water damage professional, they will assess the damage and begin the remediation process as soon as possible.

How long does water damage clean-up take?

Our technicians work hard and try their best to get things fixed as soon as possible and efficiently. They use state-of-the-art drying machines that help with the drying process. This usually varies from project to project and on how long it has been since water damage.

What are the state-of-the-art drying machines used by your company?

Usually, we make use of dehumidifiers and air movers in your home which helps in the drying process. The machinery we use depends on the kind of flood you experienced. If it requires desiccant or air intake machines to dry out the extremely saturated or hard-to-reach areas, we will make use of that accordingly.

Will I be able to stay in my home during the restoration process?

This varies from project to project. It might be possible that only one room was affected or the entire house. If it is just one room or a couple of rooms, then you can stay in your home in the place where there is no water or flood damage. However, if the entire house has been affected due to heavy flooding, then you may have to live elsewhere while we repair the damage.

Is the restoration process affordable?

If you ignore the damage for too long, it will be costly. Smart Dry Restoration always works on standard and industry-approved price lists. We only charge you what is affordable and what the task requires.

Will Smart Dry Restoration work with my insurance company?

Yes! We will directly work with your insurance company so that they will pay for the damages and not you.

Will Smart Dry Restoration handle my project if I’m not using my insurance company?

Definitely! We will work from start till the end, irrespective of the fact whether or not you use an insurance company.

Will Smart Dry Restoration help me to hire or recommend any needed third-party vendors on my project?

We will handle all the hiring ourselves and also recommend third-party vendors, but only if it is required. In most cases, we can easily handle any type of project, including water damage clean-up, mold remediation, fire damage restoration, flooring, content cleaning, and much more.

Are the technicians at Smart Dry Restoration fully certified?

All of our technicians are fully certified through IICRC. Even the staff we have at our offices have a variety of certifications in the water damage and mold remediation fields.

Is Smart Dry Restoration fully licensed and insured?

YES! We are fully licensed and insured. We hold a contractor’s license issued through CSLB along with up-to-date workers' comp, liability, as well as insurance for automobiles.

What areas does Smart Dry Restoration serve?

We are serving the San Diego County, Orange County, Bay Area, and Calgary.

Flood Damage Cleanup

Understanding the Impact of Flood Damage

Waking up to see that the peaceful and lovely place you were living in is fully flooded and the sewage has backed up, is probably the worst nightmare. Nobody should ever deal with such feeling of distress caused by such events. We fully understand the traumatic experience that you are going through but this should not deter you into delaying the restoration process and cause more damage to your property. Your immediate step should be to contact a flood damage restoration expert.

Restoration Services You Can Rely On

Why Choose Smart Dry Restoration?

Professional Expertise and Immediate Response

Smart Dry restoration understands the flood damage is a complicated process and should be handled by experts only. We have professionals who are fully trained to handle situations like this and to ensure the damage is minimized and your property is restored to its original state at a very affordable price and in a timely manner. Floods not only causes damage to your home but also to the valuables present inside. The damage gets worse if the flood water has been sitting in your property for too long. There are multiple actions that you should take to limit this damage. We have listed some of these below so that you can also restore your property in the meantime. Don’t rely too much on your insurance company. Chances are they may deny your claim or reduce the amount to try to save as much money as they possibly can.

Initial Steps to Take

Flooding can cause a lot of damage to your home and as a result of this damage, the cost repairs will be significantly high, especially if the flood water has been sitting in your property for too long. There are some recommended steps that you can take to limit the amount of this damage caused by flood water. We have listed some of these steps below and these are also the initial steps towards restoring your property and personal valuables before our experts at Smart Dry Restoration reach your location.

Insurance and Customer Support

Smart Dry Restoration always does the best for its customers. We work for our customers and not the insurance company. We are also experienced in working with your insurance adjustors and can act as the middle-man between you and your insurance company. We are a family owned business and we treat our customers like a family. We guarantee your satisfaction with our professional services and that is our ultimate goal. Our aim is to have our customers believe and trust in us whenever disaster strikes.

In case of flood damage, your first step is to call your insurer to know what coverage you are entitled to. You will have to file a claim and find out what things will be taken care of. Some insurance companies will cover up the entire damage of your home along with your personal belonging and cost of hiring a restoration contractor.

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Flood Damage? Don’t Wait — We Act Fast

Floodwater carries hidden dangers. Contact Smart Dry Restoration now for emergency cleanup, restoration, and peace of mind.

Inspection and Restoration Planning

We understand the emotional effect of flood damage on you and how significant it could be. It shouldn’t be scoffed at all. Smart Dry Restoration personally feels that it is our responsibility to guide through the process. We will come to your property and survey all the damage and provide you with a free of cost estimate on how much the damage has occurred and how much it will take to fix it. Everything will be done in a step-by-step manner. We highly recommend you to hire a water damage restoration company like us as they help to resolve all the related issues to structural damage and mold. In case any of the two things aren’t addressed properly, they can worsen the damage occurred to your property. Here are some steps that we as a flood restoration company follow:

Carpet Care: Because carpets are extremely prone to mold growth, they need to be addressed first. Moreover, water quickly soaks deeper into its fibers. If mold grows, it can become a serious health issue for you and your family. If left untreated, it could lead to extremely high restoration cost.
Removal of Debris: A huge benefit of hiring us is that you don’t need to remove any of your personal belonging from your property. We will take care of it for you along with salvaging the items and disposing the ones which cannot be. This will save you a lot of time and money. Removal of debris includes removing furniture and other smaller items like your toaster ovens etc.
Hardwood Floor Care: Likewise, carpets, hardwood floors will also trap moisture underneath them which can lead to quick mold growth. If left untreated, you may have to completely replace your flooring which is a big repair cost. When we treat your property for flood restoration, we make sure that all the water is removed and dried from underneath the floor boards to prevent mold growth and any other structural damage to your property.

Why Choose Smart Dry Restoration

Though hiring a flood damage restoration company is not just to remove water from your property but also to ensure that mold, mildew and bad odor is also removed. Both mold and mildew can be extremely resilient and difficult to eliminate if they are not treated on time. Worst of all, they spread very fast and pose a health risk to you and your pets. You should not delay hiring a flood restoration company in the event of flood so that they can help you minimize further damage and repair the existing one.

Smart Dry Restoration is always ahead of the curve by using latest drying techniques and state-of-art equipment. All of our technicians and project managers are fully certified in their respective fields and they have years of experience in treating different flood restoration cases. Moreover, our staff is extremely friendly and knowledgeable, which has helped us secure great reputation in San Diego. We take great pride in our workmanship and excellent customer service. We know that flood damage is a big stress and headache. Give us the chance to make both commercial and home disasters a thing of the past. It is our motto to remediate the problem and make your life easier.

Flood Damage FAQS

Answers You Need After a Flood Strike

Floodwater carries hidden dangers. Contact Smart Dry Restoration now for emergency cleanup, restoration, and peace of mind.

What causes flood damage to homes?

Floods can be due to heavy rains, storm surges, overflowing rivers, broken sump pumps, or sewer backups. Any breach in water defense can lead to severe flooding inside.

Is water safe to enter after a flood?

No. Floodwater often contains contaminants, sewage, and debris. Always wait for a professional inspection and wear protective gear.

How do you begin flood restoration?

First, remove standing water. Then dry and dehumidify. Disinfect and sanitize affected areas. Finally, inspect for structural damage, mold growth, and rebuild needed zones.

Can flooded materials be saved?

Some non-porous surfaces (tile, concrete) and well-sealed items might be salvaged. But porous materials—drywall, carpets, upholstery—may need removal and replacement if heavily soaked or contaminated.

Will insurance cover flood cleanup?

Most standard homeowners policies exclude flood damage. You may need separate flood insurance. But if water backup or plumbing causes flooding, that may be covered. Check your policy and let restoration experts assist with claims.