FAQs

Yes you should be concerned about it, especially if you are not sure from where it is coming from. You should call a professional damage restoration company who will find the cause of damage and fix it.

Very much likely! Mold can grow as quickly as 24-48 hours following a water damage, if left untreated. When you call a water damage professional, they will assess the damage and begin the remediation process as soon as possible.

Our technicians work hard and try their best to get things fixed as soon as possible and efficiently. They use state-of-the-art drying machines that help with the drying process. This usually varies from project to project and on how long it has been since water damage.

Usually, we make use of dehumidifiers and air movers in your home which helps in the drying process. The machinery we use depends on what kind of flood you experienced. If it requires desiccant or air intake machines to dry out the extremely saturated or hard to reach areas, we will make use of that accordingly.

This also varies from project to project. It might be possible that only one room was affected or the entire house. If it is just one room or a couple of rooms, then you can stay in your home in the place where there is no water or flood damage. However, if the entire house has been affected due to heavy flooding in your area, then you will have to live in some relative’s house while we repair the damage on an ASAP basis.

If you ignore the damage for too long, it will be costly. Smart Dry Restoration always work on standard and industry approved price list. We only charge you what is affordable and what the task requires.

Yes! We will directly work with your insurance company so that they will pay for the damages and not you.

Definitely! We will work from start till the end, irrespective of the fact whether or not you use insurance company.

We will handle all the hiring ourselves and also recommend third party vendor, but only if it is required. In most of the cases, we can easily handle any type of project which also includes water damage clean-up, mold remediation, fire damage restoration, flooring, content cleaning and much more.

All of our technicians are fully certified through IICRC. Even the staff we have at our offices have some variety of certification in the water damage and mold remediation fields.

YES! We are fully licensed and insurance. We hold a contractor’s license issued through CSLB along with up-to-date workers comp, liability as well as insurance for automobiles.

We are serving the San Diego Count, Orange County, Bay Area and Calgary.

Ideally, you should contact your insurance company, but the most obvious action you should take is to call a water damage restoration company on the spot. It is very important that you should being water cleanup and fix the damage as soon as possible. When you call us, our team will reach your location at the earliest and will try their best to prevent any further damage to your property. This will help to decrease restoration costs and also protect your property. Our restoration company will document all the damage for you so that you can contact your insurance company and file a claim.

Water damage restoration is done in phases. The first and foremost step is to remove all the water from flooding and also remove water from carpet and other materials at your home. Once the water has been removed, dehumidifiers and other equipment are used which help to dry out the affected areas. Depending on the amount of water and size of the affected area, the process can take multiple days. Once finished, thermal imaging cameras and moisture meters are used to ensure that every corner of the house is dry. Our water damage restoration also includes drywall removal, carpet cleaning, wood flow repair, air duct cleaning and mold removal.

Water restoration is completed in two parts. First part involves mitigation where the demolition, cleaning and drying of the structure is included. This process takes 3-4 days. Then the second part includes repairs which further takes a few days and up to weeks depending on the extend of the damage and the time required to access the damaged materials like the carpets, cabinets and flooring materials. Our project manager will work closely with you and your insurance company to create a full timeline of all the damages and ensuring that your home is back to normal at its earliest.

IICRC or The Institute of Inspection Cleaning and Restoration Certification provides a full set of standards for fixing water damage. According to IICRC S500, water damage repair should be carried out by experienced and well-trained technicians that promptly and professionally fix water damage issues from a house in accordance with the IICRC standards.

Water damage cleanup cost depends a lot on the size of your property or the flooded area. It also depends on how much time is required to actually finish up the repair. You should check with your insurance policy to make sure that it covers water damage restoration. If it does, you will only be responsible for deductible. However, be careful as the water can move very quickly can cause a lot of damage to your valuables and if left untreated by using proper equipment, it would result in a number of other problems like mold growth and even structural damage which can costs you thousands. But, if water damage repair is done properly, it surely does takes several days and hours but it will save you from those hefty and costly repairs.

Mainly, there are three categories of water which include: grey water, black water and clean water. The clean water has no threats to people but it does cause damage to your property. Grey water can cause some serious harm and sickness to people because of the contamination in the form of chemical and physical or biological. Lastly, black water is the dangerous of all. It causes severe illness and disease among people and it is highly contaminated and contains pathogenic agents.

Whenever your property is flooded with water, it creates that perfect moist environment for the mold. Mold rapidly grows in moist environment and surfaces that retain water for too long. Moreover, it also loves the humidity and if the excess moisture is left untreated for long, mold will start to grow in no less than 24-48 hours.

Some of the most imminent signs of hidden water damage include peeling paint and wallpapers, moisture in the walls, condensation musty odors, moisture and dampness and visible mold.

Flood damage occurs due to a number of reasons and in different ways. Heavy rainfalls, sea storms and basic flooding along with leaking or bursting pipes also causes water damage. Sometimes roof leaks from defective gutters and down spouts also cause water damage.