If a flood occurs in my home, what's the best time to call a water damage professional?

You should call immediately to assist you with the clean-up process as it can quickly damage your house. The longer the water stays, the more damage it does.

I spotted a water stain on my ceiling, walls, floor: Should I be concerned?

Yes, you should be concerned about it, especially if you are not sure from where it is coming. You should call a professional damage restoration company who will find the cause of damage and fix it.

Can flood lead to mold?

Very much likely! Mold can grow as quickly as 24-48 hours following water damage, if left untreated. When you call a water damage professional, they will assess the damage and begin the remediation process as soon as possible.

How long does water damage clean-up take?

Our technicians work hard and try their best to get things fixed as soon as possible and efficiently. They use state-of-the-art drying machines that help with the drying process. This usually varies from project to project and on how long it has been since water damage.

What are the state-of-the-art drying machines used by your company?

Usually, we make use of dehumidifiers and air movers in your home which helps in the drying process. The machinery we use depends on the kind of flood you experienced. If it requires desiccant or air intake machines to dry out the extremely saturated or hard-to-reach areas, we will make use of that accordingly.

Will I be able to stay in my home during the restoration process?

This varies from project to project. It might be possible that only one room was affected or the entire house. If it is just one room or a couple of rooms, then you can stay in your home in the place where there is no water or flood damage. However, if the entire house has been affected due to heavy flooding, then you may have to live elsewhere while we repair the damage.

Is the restoration process affordable?

If you ignore the damage for too long, it will be costly. Smart Dry Restoration always works on standard and industry-approved price lists. We only charge you what is affordable and what the task requires.

Will Smart Dry Restoration work with my insurance company?

Yes! We will directly work with your insurance company so that they will pay for the damages and not you.

Will Smart Dry Restoration handle my project if I’m not using my insurance company?

Definitely! We will work from start till the end, irrespective of the fact whether or not you use an insurance company.

Will Smart Dry Restoration help me to hire or recommend any needed third-party vendors on my project?

We will handle all the hiring ourselves and also recommend third-party vendors, but only if it is required. In most cases, we can easily handle any type of project, including water damage clean-up, mold remediation, fire damage restoration, flooring, content cleaning, and much more.

Are the technicians at Smart Dry Restoration fully certified?

All of our technicians are fully certified through IICRC. Even the staff we have at our offices have a variety of certifications in the water damage and mold remediation fields.

Is Smart Dry Restoration fully licensed and insured?

YES! We are fully licensed and insured. We hold a contractor’s license issued through CSLB along with up-to-date workers' comp, liability, as well as insurance for automobiles.

What areas does Smart Dry Restoration serve?

We are serving the San Diego County, Orange County, Bay Area, and Calgary.

Water Damage Restoration

Water Damage Restoration San Diego

At Smart Dry Restoration, we are always on standby, ready to help you repair and restore your property to its original condition. Our experts can handle everything, including burst pipes, leaking faucets, storm flooding, and drain overflow. It could be a burst pipe or a leaky water heater, or even subfloor water damage. You can count on us for all kinds of restoration services. For Smart Dry Restoration, no job is too big or too small for us to complete.

Whether it be a residential or commercial property, we understand disaster can strike anytime, and you need a professional company that has the skills to restore your property or business. We have a good reputation among homeowners living in San Diego, and we have made it possible by staying up-to-date with the latest technology and methods.

Restoration Services You Can Rely On

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Our Process of Water Damage Restoration

From the First Call to Full Recovery — We Handle It All

When water damage strikes, every minute counts. That’s why our certified team follows a proven, step-by-step process designed to protect your property, minimize damage, and restore your home or business quickly and efficiently. From rapid response and thorough inspections to advanced drying, sanitizing, and complete rebuilds — Smart Dry Restoration is with you at every stage.

Step 1: Quick Response to your Call

We are well aware that you need an immediate response to your call, as the damage has begun and it will get worse with each passing minute. We have a full team that is available 24/7 and will answer your call immediately. When you call us, we will ask for basic information, which mostly includes discussing your problem and information about your insurance provider. On average, we reach your location in under 60 minutes, and it is very rare that we are late, unless there is a traffic issue or your location is far from us.

Step 2: Damage Inspection Upon Arrival

Once we are at your house, we will immediately start off with the damage inspection process, which involves thoroughly checking every corner of your property to look out for all the damage and to determine how to effectively restore it and prevent any further damage. Before we start, we will always report to you our assessment and explain the restoration process.

Step 3: Taking Action

It could be very confusing if you are not told what we are about to do to your property. This is why we take the time and explain our plan of action, which includes the cost estimate that will happen during the entire process. We might have to remove baseboards or even tear out drywall and dispose of any wet insulation. In that case, you will be informed about it. If we can save the carpet and recover furnishings at your house, you will be well-informed of all the options.

Step 4: Water Extraction, Drying and Then Dehumidifying

Of course, the first step towards water damage restoration is to extract the water. We do this using our state-of-the-art hi-tech equipment, which includes pumps, vacuums, and truck mounts. Our goal is to extract as much water as we possibly can and then begin the drying process, which is done using blowers and other equipment. Finally, we use air movers and dehumidifiers to ensure there is no bad smell left behind, and also to prevent mold growth.

Step 5: Cleaning Up & Sanitizing

After extracting the water, drying everything, and dehumidifying the air, the next process is cleaning up, which includes sanitizing the surfaces and porous materials. This is done by using specialized techniques and antimicrobial products that are child and pet-safe. Don’t worry about wet carpets. Our powerful deep steaming machines will not only dry them out completely but also ensure their fibers don’t get damaged. Our team is also equipped with air scrubbers, which help in making the surrounding atmosphere fresh. Our quality equipment can also help recover your valuable items that have been soaked.

Step 6: The Full Restoration

We never rush into completing our job, and we will not leave your property until it is fully restored to its original condition or until you are satisfied. Sometimes the job is minor, which includes only replacing small areas of drywall, while others are large-scale projects that require rebuilding entire floors and walls. No matter how big or small the job is, we promise to bring your place back to its original condition.

WATER DAMAGE FAQS

Clear Answers When You Need Them Most

Water damage can happen fast — and knowing what to do next makes all the difference. Below you’ll find answers to the most common questions homeowners and businesses ask about causes, prevention, insurance coverage, and repair timelines. Our certified team is here to guide you every step of the way.

What are the common causes of water damage?

There are several different causes of water damage. It could be a thunderstorm or a flood. However, these are external causes, and there could be internal causes as well, like broken pipes or small leaks.

Is it possible to prevent water damage?

Yes! Although you cannot prevent or control environmental factors like storms and floods, you can surely ensure proper maintenance of everything inside your property. Keep a routine inspection of your pipes, gutters, and other appliances that you think could lead to water damage. A monthly inspection can save you from a lot of trouble.

How much damage will my insurance cover?

Your insurance can be responsible for 100% of the water damage, except for the deductible. We highly recommend checking your insurance policy for its coverage details. When we arrive at your house, we will need all the information about your insurance provider to assist you in filing your water damage restoration claim.

How long will the repairs take?

On average, water damage restoration involves removing soaked materials, which include floors, walls, and carpets. An average-sized job will take up to five days to fully complete, but if it is a commercial or business location, or the damage is too much, it can take more than that.

What to do in the event of water damage?

As soon as there is water damage in your house, the first thing you should do is give us a call and discuss your problem. Secondly, you should document all the damage with photographs. Take good and clear photos so that you can provide them to your insurance agent at the time of filing for a claim.